Shipping policy

Thank you for shopping with Novaireluxe.

Orders are usually processed within 1–3 business days. Once your order has been shipped, the estimated delivery time is 5–10 business days, depending on the destination and shipping carrier.

Shipping costs are shown at checkout before you complete your order. Free shipping may be available when stated on our website or during checkout.

After your order has been shipped, you will receive a confirmation email with tracking information, when available.

Please note that delivery delays may occur due to holidays, high order volumes, customs procedures, or circumstances outside our control.

Customers are responsible for providing a complete and correct shipping address. Novaireluxe is not responsible for delays or additional costs caused by incorrect or incomplete address information.

If your order has not arrived within the estimated delivery period, or if it arrives damaged, please contact us through the contact details provided on our website and include your order number