Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days.

You will receive a confirmation email once your order has been processed and shipped.

Estimated Delivery Time

We work with global fulfillment partners to provide the best prices and product selection.

Estimated delivery times:

Belgium: 7–12 business days

Germany: 7–15 business days

Netherlands: 7–15 business days

France: 7–15 business days

Delivery timelines may vary depending on supplier availability, holidays, customs delays, and your local postal service.

Tracking Information

A tracking number will be provided via email once your order ships.

Please allow 2–5 days for tracking activity to update.

Shipping Fees

We offer FREE Shipping on all novaireluxe orders over $100, shipping to the BE, NLD, DE and FR.

Incorrect Address

Please ensure your shipping address is correct.

If you need to make changes, contact us immediately at estelleluxe@outlook.com.

Orders already shipped cannot be modified.

Delayed or Lost Packages

If your order is delayed past the estimated delivery time, please contact us.

We will work with our fulfillment partners to resolve the issue.

Contact Us

If you have any questions about your order or shipping, please reach out:

📧 novaireluxe@outlook.com